Virtual Management of Administrative Processes
Telephone Surveys
What do we offer?
We carry out virtual surveys that are effective to evaluate aspects that the client needs. These include end user satisfaction and that of their workers, market studies, opinion polls, etc.
Telephone surveys are tools that have a much lower implementation cost and run times than those done in person. Our department offers support in the area of execution and operability of this management in a virtual way, working with optimized questionnaires, in order to obtain information required in the lowest time possible.
We have virtual tools that allow us to facilitate and optimize the process, carrying out a prior analysis of the database and determining which registers are valid, invalid, classifying those contacts that do not answer, those that need to be reclassified, amongst other cases.
- We design strategies to carry out virtual surveys, basing ourselves on the prior analysis of databases, forms and project objectives.
- The objective is to optimize costs and run times, via the use of virtual tools.
- Our specialists make a warm and pleasant contact with those people who are to be surveyed, under levels of confidentiality and data handling that the law requires for such cases.
- We work under levels of confidentiality and correct data handling that the law indicates.
- We carry out a prior analysis of the database, objectives and forms of the survey, to define the best strategy and continue getting optimum results.
- At the end of the project we deliver organized and valid databases with the information collected. In addition, we create management reports, statistics and graphics of the most important aspects of the survey.
- Updated databases verified with the information required on every client contacted.
- Complete files with the information from the survey.
- Analysis of Project results and KPIs.
EVERY RESULT IS
QUANTIFYED AND MEASURED
