Virtual Management of Administrative Processes
Audit Calls
What do we offer?
In accordance with the requirements of your company, we carry out virtual contact with the end customer or point of sale, to assess the company’s different important processes.
This audit helps to determine if the objectives of the business are being fulfilled or not. This is achieved by identifying the product or service variables that must be improved and to strengthen the processes that are being done well.
This service is focused on the active accounts of organizations in order to detect factors that could positively or negatively affect the relationship with your customers and in this way develop action plans to maintain an optimum relationship with your customers.
What we do
Value proposal
RESULTS
What we do
- We collect relevant information for your business, contacting the end customer or point of sale in a virtual way and consulting with them on the processes they carry out, their experience as a customer, their current needs, etc.
- We have a team of specialists equipped to generate rapid and effective contact to request data requirement and gather the information in a virtual way in the time period that the client needs.
Value proposal
- To optimize the strategy, we carry out a prior analysis of the database, which allows us to speed up the process and avoid losing time on invalid contacts.
- Once the campaign has ended, the client will be able to know with security if the processes audited are being fulfilled or if, on the contrary, improvements are needed.
RESULTS
- Updated information in a constant way on the positive and negative aspects of the different processes that are carried out with the clients, in order to develop action plans that allow for day to day improvement of the company’s commercial relations with customers or points of sale.
- Construction of a solid relationship with end customers, via a warm, dynamic and constant contact.
EVERY RESULT IS
QUANTIFYED AND MEASURED
