Virtual Management of Financial Processes
Portfolio recovery
and collection
What do we offer?
Strategic and operational handling of portfolio collection processes via our contact center and virtual tools, which allow for the improvement of results in portfolio management, the maintenance of updated client information and saving time and money in processes. We have more than 10 years of experience and a bilingual team committed to fulfilling the goals of our clients and the maintenance of their portfolio.
Via our contact center and digital tools (calls, emails, text messages) we have managed to generate effective communication with clients located in North America, South America, Europe, Asia and Oceana, obtaining effective results and exceeding the expected goals in an average of three months.
In addition to improving the state of our clients’ portfolios, our team is able to manage contact between companies in an assertive and discreet way, seeking to maintain commercial relations in cordial and collaborative terms, without neglecting the objectives of the project.
- We offer our clients portfolio management in both a preventative and corrective way to improve financial processes related to collection and with the state of their portfolio.
- Generation and delivery of communications referring to payment methods, deadlines and incentives, with the objective of generating payment habits in accordance with the terms established by the client.
- Development of a portfolio collection strategy from the analysis of the portfolio’s current state.
- Design of Project management reports in accordance with client needs.
- Efficient and less costly handling of portfolio management of company clients, via the use of innovative virtual tools and processes.
- We implement an efficient communication strategy to avoid situations in which portfolio management has a negative impact on commercial relations.
- Our specialists have a profile focused on recovery, maintaining cordial and effective communication to maintain excellent customer relations.
- Reduction in expired portfolio and maintenance of the updated portfolio.
- Maintenance of punctual payment habits regarding commercial obligations.
- Maintain a healthy portfolio state in line with the policies of the financial area.
- Reduce costs and times in company portfolio management.
EVERY RESULT IS
QUANTIFYED AND MEASURED
